 As 2020 draws to a close, we want to recap the biggest grocery industry trends we covered during this truly unique year. E-commerce adoption exploded. Grocers ramped up safety measures to protect shoppers and workers from the novel coronavirus. Salad bars disappeared overnight. Robots popped up in the aisles, kitchens, warehouses and even sidewalks for deliveries. 2020 was a pivotal year that will shape the future of the grocery industry. During these unprecedented times, we appreciate your support as we made sense of the biggest stories that defined the year. As we enter 2021, we kindly ask that you consider sharing our newsletter with your teammates and colleagues, to help them stay more informed in the new year. Share this link to get them signed up: www.grocerydive.com/signup/mobile-weekly/signup/?signup_referred_by=5f93078d7aa51972095c9316 I’d also like to take this opportunity to say “Hello!” as the newest member of the Grocery Dive editorial team. I’m thrilled to be covering all things grocery alongside my colleagues, keeping you informed about the latest trends and breaking news happening in the industry. I joined the team in mid-September after covering local Washington, D.C.-area news and financial services legislation on Capitol Hill. I hail from Northern California and came to D.C. to get my bachelor’s and master’s degrees at The George Washington University, where I got hooked on journalism while working at the student paper. Please don’t hesitate to reach out to me with thoughts, tips or story ideas, and make sure to follow me on Twitter. Grocery Dive is currently on its holiday publishing break, and we look forward to returning to your inbox on Jan. 4. Once we’re back, you can expect stories diving into industry experts' predictions for 2021. All of us at Grocery Dive hope you stay safe and have a happy holiday season. We’ll see you again in the new year!
 Catherine Douglas Moran
Associate Editor, Grocery Dive
Twitter | Email Deep Dive Third-party e-commerce services pose a challenge for food retailers as they seek to balance their online strategies with efforts to maintain their brands. |
Architects say grocery stores will incorporate creative design elements to help people feel more comfortable around fresh food. |
Deep Dive As grocers continue to expand their pickup offerings, emerging technologies promise to solve pain points like labor shortages and inventory management. |
Getting customers to follow all of the new safety guidelines has been challenging for retailers, but shoppers seem to be disregarding directional policies with particular abandon. |
Deep Dive More than three months after shutting down, salad bars and hot bars are burning a hole in retailers' bottom lines. Getting them up and running safely and profitably is a major challenge, according to retailers, consultants and other sources. |
The United Food and Commercial Workers International Union is asking retailers to reinstate hero pay, offer free testing and tighten customer safety restrictions. |
Deep Dive Could a machine that dispenses fresh, custom-made bowls be a lifeline for retailers trying to boost their prepared food sales? |
Deep Dive As the coronavirus pandemic boosts category sales, retailers are setting the table for long-term shopper engagement with larger departments and expanded online availability. | | 
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