 2020 was a year like no other. And Retail Dive was right there alongside you covering the impact of COVID-19 on our industry, an economic recession, bankruptcies and the companies and individuals that showed leadership in a time of crisis.
The pandemic and its implications are at the heart of many of the below trends. But, in many ways, the crisis only accelerated what was already in motion. Consumers changed the way they interacted with physical retail, including pulling back from malls and department stores. Technology came to the forefront as digital services became a necessary means of connecting with shoppers. And e-commerce came into focus as people looked for safe and convenient ways to shop.
What was an an upheaval to our industry is still playing out. As we enter into 2021, we kindly ask that you consider sharing our newsletter with your teammates and colleagues, to help them stay more informed in the new year. Share this link to get them signed up: https://www.retaildive.com/signup/insiders/?signup_referred_by=5f93078d7aa51972095c9316
 Kaarin Vembar
Editor, Retail Dive
Email | Twitter A once mutually beneficial relationship is falling apart. |
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The results could have been worse, given the government's failure to renew financial support to consumers and businesses amid the holiday season. | | |
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