Why Customer Engagement Is Key to Creating a Flexible Grid

Explore how new technology can engage customers to create a more flexible grid | Get the playbook

	Leveraging Customer Engagement for a More Flexible Grid The increasingly important role of customers can be seen in how their behavior affects a utility's ability to effectively balance supply and demand of the grid. And as the need for a flexible grid grows, utilities must accommodate personalized unique customer experiences for residential energy customers. In our playbook, we explore how the use of technology will be key to catering to customer needs in order to achieve mass scale load flexibility. We'll also cover: Customer engagement as a fundamental utility priority The primary target audience for utilities How to deliver a personal, automized experience for customers Download Now About this email: You are receiving this message as part of your complimentary newsletter subscription to Utility Dive. If you no longer wish to receive the daily newsletter, you can switch to a weekly subscription or unsubscribe. See our full privacy policy. Utility Dive is a product of Industry Dive, Inc. 1575​ Eye St NW, Suite 400, Washington,​ DC 20005 Want to reach 50,000+ utility executives with your own message Get the media kit or contact us directly at advertising@industrydive.com.