How to Capitalize on E-commerce Gains As stores closed in 2020, e-commerce rapidly became the default shopping medium, with 92% of consumers saying they changed the way they shop. As shoppers rediscover choice in shopping channels, 88% of consumers say they will continue to shop online - and their expectations have changed. In this playbook, discover the top consumer habits that will stick from the pandemic, and how to make the most of them. Readers will learn: - Improving order fulfillment, vendor management and shipping times with better real-time visibility
- Taming unplanned costs in inventory planning and transportation
- Using analytics for a more effective and efficient workflow
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