Weekender: Drive-thru speed of service slowed 26 seconds in 2021, study finds

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BROUGHT TO YOU BY — BentoBox Discover the new front of house. The modern guest experience starts online. Learn how to maximize holiday revenue by transforming your digital presence. Learn more today.   Drive-thru speed of service slowed 26 seconds in 2021, study finds Order accuracy also declined by 2% year-over-year at QSR chains, which SeeLevel HX attributes to continued restaurant labor woes, supply chain issues and inflation. Fight for $15 union challenges NLRB joint-employer rule The complaint is the latest challenge to the standard's ever-changing interpretation. New York City Council passes delivery worker protection laws The legislation includes a requirement for restaurants to provide couriers access to their bathrooms and set minimum pay for workers, representing the broadest protections for these workers in the U.S.  Sponsored Content by Nudge Your guide to frontline communication Want to improve retention? Drive revenue? Better communication is the answer. This guide will help you audit, build, and monitor your strategy. Get your copy. Uber Eats adds search feature for takeout orders Users who open the map on the Uber Eats app can search for any type of cuisine to find out what's nearby, including the exact distance from a selected location. 7shifts debuts software to streamline tip pooling The company said its tool could save hours of work per week for managers and operators, and provide more pay transparency for employees. Serve Guests in New, Effective Ways In this upcoming webinar from Waze, explore successful trends for restaurants and which ones should stay in use: Register Now From Our Library Playbook The death of the cookie: Where do online marketers go from here? Habu Playbook Restaurants Spice Up Their Offerings: Strategies for the New Dining Experience Waze View all resources Best of What We're Reading Business Insider Popeyes Opening London Restaurant in Nov, Plans to Open 350 in UK Eater DC Wendy’s Wants to Get Paid for Surrendering ‘Dave Thomas Circle,’ So It Hired a Trump Lawyer The Wall Street Journal Starbucks Faces Rare Union Test in Upstate New York HR Dive Prop 22 is a racial equity battleground The Wall Street Journal Fast-Food Chains Test Reusable Cups, Sandwich Boxes Business Insider Texas Restaurant Shuts After Staff Left for $5K Pay Rise: Labor Shortage Suggest a story we should read Upcoming Event Strategies for the New Dining Experience Sept. 28, 2021 - Sept. 28, 2021 | Webinar 2pm ET Dive Into a Topic Consumer Trends Corporate Operations Delivery Finances and Deals Labor and Policy M&A Marketing Operations Technology Share Restaurant Dive: Daily Dive with others and get rewarded. You've referred 0 readers. To become an official Dive Insider, just successfully refer 10 contacts to Restaurant Dive: Daily Dive. Here's your link to share: https://www.restaurantdive.com/signup/insiders/?signup_referred_by=5f93078d7aa51972095c9316

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