Dear Client,
Our records indicate that your submitted address verification document has expired or is no longer valid. To ensure uninterrupted access to your Interactive Brokers account, please upload a valid address proof using the secure "Proof of address" section within your account.
Accepted documents include:
- Recent bank statement or credit card statement (issued within the last 90 days)
- Utility bills (electricity, water, gas, internet)
- Government-issued correspondence or tax documents
Important: The document must clearly show your full name and current address, and be legible and complete. Screenshots or handwritten documents are not accepted.
Failure to update your address document promptly may result in restricted access to account functions, including deposits, withdrawals, and trading.
Documents will be reviewed within 1–3 business days. Please submit them as soon as possible to avoid service interruptions.
If you require assistance, contact our support team immediately.
Sincerely,
Interactive Brokers – Client Services
Upload in Proof of Address SectionSent Date: 2025.12.09 08:32:03 -0500
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