Wednesday, October 28, 2020

Take complexity out of customer engagement

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How would your customers rate their utility experience?

Take the complexity out of customer engagement
Find out how to consolidate your engagement and efficiency solutions with Oracle Utilities Opower.
 
Customer engagement programs are helping utilities achieve a range of important outcomes — decarbonizing the grid, growing revenue and improving customer satisfaction. However, if you’re having to manage multiple vendors in these efforts, it’s going to be more complex and less effective.

American Electric Power (AEP) relied on multiple solutions until they consolidated 9 vendors down to 1 by partnering with Oracle Utilities Opower. The result? Better data and better services to more people across AEP’s service territories.

Let’s take the complexity out of customer engagement. To learn more about AEP’s story, why a cohesive approach to program delivery is quickly becoming a necessity, and the immediate steps you can take to simplify and supercharge your customer engagement programs, click here.
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