Nov. 3 - Wells picks new diversity chief | Citi's chief risk officer is leaving

Citi's chief risk officer is leaving the bank; PPP funding was a big driver of small-business satisfaction, J.D. Power says; Ocasio-Cortez, Tlaib-backed bill would create federally chartered public banking system; CFPB final rule lets debt collectors use email, text View online | Signup | Forward

Daily Dive Nov.​ 3,​ 2020 | Today's news and insights for banking industry leaders   BROUGHT TO YOU BY — AWS Marketplace AWS Webinar: Sharpen Trading Decisions AWS and Jefferies Group share use cases and success stories showing how capital markets firms can manage and unlock the value of time series data in the cloud. Register now.   Wells Fargo picks Capital One executive to head diversity efforts The appointment comes after CEO Charlie Scharf apologized for citing a shortage of diverse talent when aiming to double Black leadership at the bank. The Labor Department has questioned that initiative. Citi's chief risk officer is leaving the bank The move may buy the nation's third-largest bank some time with the OCC, which fined the bank $400 million last month and reserves the right to demand changes to its senior management and board. PPP funding was a big driver of small-business satisfaction, J.D. Power says Capital One repeated as the Northeast's top-ranked bank, while JPMorgan Chase continued its West dominance. Satisfaction increased among the larger businesses surveyed but fell among smaller ones. Sponsored Content by Validity 1 in 6 of your emails aren't reaching the inbox Are you performing better or worse? For senders, understanding their inbox placement is the key to ensuring optimal delivery...and better email ROI. Download the report. Ocasio-Cortez, Tlaib-backed bill would create federally chartered public banking system The creation of public banks would expand financial services to underbanked communities and help fund public infrastructure projects, the lawmakers said. CFPB final rule lets debt collectors use email, text The rule limits to seven the number of times a collector can call a consumer about a particular debt over seven consecutive days. But it establishes a new type of communication that won't count against the cap. Fed lowers Main Street loan threshold to $100K With the chance of a PPP revival waning, the central bank played with the margins in Main Street — waiving the 1% fee it collects from borrowers on loans of less than $250,000, but allowing banks to charge 2% origination fees. Read more news Customer Service Amid COVID-19 In this Trendline, learn how banking institutions like KeyBank and Current are keeping up with customer service expectations amid the pandemic. Access Now From Our Library Webinar - on demand How to Automate Your Finance Department By studioID Webinar - on demand Accelerating Transformation in Budget-Cutting Times By studioID Trendline Customer Service in the COVID Era View all resources What We're Reading Bloomberg Law Goldman, Citi, BofA, Others to Face Muni Bond Price-Fixing Suit Reuters Tired of Trump, Deutsche Bank games ways to sever ties with the president - sources Bloomberg Banks Rush to Take Fines Under Trump, Casting Light on Misdeeds American Banker Beam Financial vanishing act a cautionary tale for partners of fintechs The Wall Street Journal On Regulation, Elections Don't Change Everything Suggest a story we should read Upcoming Events Protecting Against Fraud and Money Laundering Nov. 17, 2020 - Nov. 17, 2020 | Webinar 2pm ET Winning in Digital Banking with Superior Customer Service Nov. 12, 2020 - Nov. 12, 2020 | Webinar 2pm ET Dive Into a Topic Commercial Retail Credit Unions Payments Regulations & Policy Technology Risk Share Banking Dive: Daily Dive with others and get rewarded. You've referred 0 readers. To become an official Dive Insider, just successfully refer 10 contacts to Banking Dive: Daily Dive. Here's your link to share: https://www.bankingdive.com/signup/insiders/?signup_referred_by=5f93078d7aa51972095c9316

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